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Blog

2018-12-20

What does “being flexible” mean to YOU? (3 of 3)

Myriam

To conclude this three-part series about our three watchwords (see our previous posts about quality and service), here’s our take on flexibility. There are many different views about flexibility among language professionals. Some are vehemently opposed to making any concessions, while others are softer than a dryer sheet. I’m somewhere in between. I strongly believe […]

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2018-12-19

How do YOU define service? (2 of 3)

Myriam

Service is everywhere in our lives. Bad service. OK service. Service so warm and friendly you ugly cry. Service so infuriating it makes you want to pull your hair out. You’ve experienced all of this, right?   Have you ever asked yourself how others experience the service YOU provide? I bet you have, but just […]

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2018-12-18

What IS quality? (1 of 3)

Myriam

If you are familiar with our website or our Facebook page, you now know what our three watchwords are: quality, service and flexibility. This post and the next two will explore each of these concepts not only as Tradëm intends to implement them, but also as they are generally perceived in our field of work. […]

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