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Blog

2018-12-19

How do YOU define service? (2 of 3)

Myriam Gagnon

Service is everywhere in our lives. Bad service. OK service. Service so warm and friendly you ugly cry. Service so infuriating it makes you want to pull your hair out. You’ve experienced all of this, right?   Have you ever asked yourself how others experience the service YOU provide? I bet you have, but just […]

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2018-12-18

What IS quality? (1 of 3)

Myriam Gagnon

If you are familiar with our website or our Facebook page, you now know what our three watchwords are: quality, service and flexibility. This post and the next two will explore each of these concepts not only as Tradëm intends to implement them, but also as they are generally perceived in our field of work. […]

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